Pooja Sharma
Lucknow, Uttar Pradesh · +91 90000 00213 · [email protected]
Summary
Retail store manager with 8 years of experience in apparel and lifestyle stores. Hit sales targets, keep stock accurate and build teams that serve customers well.
Experience
Store Manager, Nawab Lifestyle
Lucknow · Jan 2021 to Present
- Led a team of 16 and met or beat the monthly sales target in 31 of 36 months.
- Grew store sales from ₹55 lakh to ₹78 lakh a month through better displays and staff training.
- Cut stock shrinkage from 1.8% to 0.6% with weekly cycle counts.
- Raised the customer feedback score from 4.0 to 4.6 out of 5.
Assistant Store Manager, City Style Retail
Kanpur · Jun 2017 to Dec 2020
- Handled daily opening, billing and closing for a 2,500 sq ft store with 12 staff.
- Ran 10 festival and sale campaigns that lifted footfall by 25% on average.
- Trained 20 new sales associates on product knowledge and billing.
Education
B.Com, Commerce, University of Lucknow (2013 to 2016) · First class, 64%
Skills
Store operations · Sales target management · Visual merchandising · Inventory control · Team leadership · Customer service · Billing and POS · Loss prevention · MS Excel · Hindi and English