Refund Policy

We want you to be happy with your purchase. This policy explains when we refund.

When we refund

• Duplicate or accidental payments: full refund.
• You paid but credits were not added and we cannot fix it: full refund.
• A technical fault on our side that stopped you from using the service: refund of the unused part of your purchase.
• Unused credit packs: refundable within 7 days of purchase if you have used none of the credits.

When we do not refund

• Credits that have already been used to generate results, because AI processing costs are incurred immediately.
• Dissatisfaction with a score or wording when the service worked as described. Contact us and we will try to help first.

Failed generations

If a scan or generation fails, the credits used are returned to your balance automatically.

How to ask for a refund

Email [email protected] with your account email and the order or payment ID (shown in your order history). We reply within 3 working days. Approved refunds go back to the original payment method through Razorpay and usually reach you within 5 to 7 working days.